Unified ERP rollout across a multi-branch retailer

A growing multi-branch retailer was scaling fast — adding new stores every quarter — but operating on a patchwork of Excel sheets and disconnected branch software. Pricing decisions took weeks to propagate. Inventory between branches was a rumour, not a number.

Every new store made the problem worse.

A unified retail ERP with a central catalog, branch-scoped inventory, GST-ready billing and live executive dashboards — designed from the ground up to handle a fast-growing branch network.

• Central catalog with branch-level pricing overrides.
• Real-time inventory with branch-to-centre CDC streams.
• GST + e-invoice + e-way bill, audit-ready by default.
• Live executive dashboards down to branch and SKU.
• Anomaly detection on stock drift and pricing exceptions.

We rolled out in waves of five branches, with hard rollback gates and synthetic branch testing. Branch managers were trained inside their own UI — no separate training environments.

Once the system was live across all branches, we layered in an anomaly-detection module that quietly surfaces stock drift and unusual pricing exceptions before they become losses.

In six months, GMV was up 18%. Inventory drift was down 72%. The leadership team finally had a live picture of every branch in one console — and started running the business as a network rather than a collection of independent stores.